Quality Improved & Product Scope Increased
Trial-and-Error Saved
Monthly Hours Saved
In starting his company, Dustin B. considered the traditions of the past while laying the foundations for the future of modern bootwear. It’s from this progressive approach to bootwear that a new tradition was established, changing forever what has historically been known as “the cowboy.”
Dustin had been managing product sourcing on his own for quite a while, which meant he wasn’t able to focus on increasing product scope, adding more value, etc. His experience with suppliers in the past had been less than ideal in terms of prices and quality. So he reached out to Glovendor to liberate him from the task of product sourcing.
We instituted Glovendor’s 5-step Optimize to Maximize™ process.
Discover: We held face-to-face meetings with Dustin to develop personal chemistry and to better understand his requirements.
Design: To ensure effective supply-chain management, we compiled all client information about the product into one file, enabling more efficient creation of mockups and design files.
Due Diligence:
We gave Dustin a separate Slack channel for each product so he could remain updated on their progress daily.
The client was assigned his own Project Manager to oversee all processes.
We shared the manufacturer’s quote and other details in a transparent manner so Dustin could clearly understand our own quotes.
Our in-house expert designed Bowen’s new product, travel jack, the initial sample of which got two big thumbs-up from the client.
Develop: We consistently monitored supplier performance and progress, kept sample revisions on track, and candidly informed the client of any potential pitfalls ahead.
Delivery: We shared tracking information with the client up until delivery then received their feedback after their shipment arrived.
When first shown product samples, Dustin exclaimed:
“Holy smokes! This is exactly what I was envisioning! Looks perfect. Let’s roll with it. Appreciate all of you!”
Dustin B.
Founder | Bowen Bootwear
One major achievement has been to stop Bowen’s costly approach of trial-and-error by setting the right expectations from the beginning through proactive communication at every point in the process.
Success in our first project for Dustin led him to choose Glovendor to help facilitate the production of several other new products. Again, we connected the client with vetted, top-notch vendors and ultimately got those new products delivered with a success rate of 100% in terms of client satisfaction.
Overall, we’ve empowered the Bowen brand to the point where Dustin can keep adding new products and increasing units of existing products. Glovendor adds value to this expansion by consistently saving the client time and money.
Industry
Leather Products
Business Type
SMB
Location
Nashville, TN, USA
Products:
Shirts, Socks, Care Kits, Travel Jack, Belt Buckles, Cedar Boot Trees